保险客户服务

保险客户服务资源配置定量分析

Quantitative Analysis in Customer Service Resource Allocation in Insurance Industry

TA人寿保险公司客户服务管理研究

The Customer Service Management Research of TA Life Insurance Corporation

保险公司客户服务中心业务系统设计与实现

Design and Realization of Insurance Company Call Center System

本文主要阐述了保险业客户服务中心系统的设计与实现。

The design and realizing of insurance industry customer service center system chiefly expounded in this text .

本文的研究为保险企业客户服务容量规划提供了一种量化分析方法，对保险公司客户服务资源容量规划和决策具有一定的指导意义。

The research in the paper gives a quantitative method to analyze the problem of insurance customer service resource planning which has certain instructive significance to insurance firms to planning and decision of insurance customer service resource capacity .

基于VOIP技术构建保险公司新型客户服务中心系统

VOIP Technology Design of Insurance Company New Customer Service Center

如今，公司又将向广大的团体保险客户提供优质的服务，为我们的企业客户度身定制寿险、医疗险以及意外险方面的保障计划。

Now , PALIC will provide its high-quality services to group insurance customers , offering an array of tailor-made life , medical , and accidental insurance-solutions to corporate customers .

我们希望客户在发生保险事故后通过客户服务热线或其他途径向我们报案，以便于我们能够提供及时的理赔服务。

A3.We hope the customers to inform the claim cases in time through hot line or other ways , so that we are able to provide the claim service promptly .

保险业务流程的再造包括保险企业客户服务流程、销售管理流程、管理控制流程和部分业务外包的再造。

Reengineering processes of insurance business include customer service , sales management , management control and part of outsourcing .