其次,对于客户所共同关注的服务点,如,4S店装修环境,送修流程等应采取共性化竞争策略,在提高自身的同时关注竞争对手的状态,保持同列中优先。
Secondly , to the common concern point of service of customers , such as the fitting environment of 4S shop , the service process etc. all of these should take common-based competitive strategy .