外部顾客

内部顾客决定了外部顾客的满意度。

The internal customers decided the satisfaction of external customers .

微观环境，例如外部顾客、代理商与分销商、供货商、竞争对手等。

The micro-environment e.g.our external customers , agents and distributors , suppliers , our competitors , etc.

在外部顾客需求不断变化的情况下，以不断提高分销系统双方合作绩效为目标，基于Q学习算法来确定每个分销商的最优订货批量。

In the case of the varying demand of customers , and with an aim at improving the cooperative performance of the distribution system , the optimum order batch of each distributor is determined based on the Q-learning algorithm .

良好的内、外部顾客服务意识；

Superior service awareness to both internal and external client .

市场竞争、制造策略对内、外部顾客满意都有显著正向影响。

Market competitive and manufacturing strategy have positive significant effect on customers ' satisfaction .

其中，学生和家长是学校教育最重要的外部顾客。

Therein , students and parents are the most important exterior customers of schooling .

基于城市外部顾客的视角，分析了大型体育赛事提升城市品牌的路径。

This paper analyzes the path about how the sport mega-event improving the hosting city brand .

作为服务的生产者、传递者和营销者，酒店一线服务人员的满意感是外部顾客满意感的折射镜。

As service producers , transmitters and marketers , front-line staffs ' satisfaction is a mirror of external customers ' satisfaction .

本文将顾客分为内部顾客（员工）和外部顾客两大类。

In this paper , the customers are divided into two parts : inner customer ( employee ) and outer customer .

谁能率先转变观念，能营造一个让员工满意的良好环境，谁就能创造和保持外部顾客，使自己立于不败之地。

The one who can change his mind first and establish a satisfactory environment will keep and create external customer for final victory .

本文从内部顾客和外部顾客的概念入手，引出了人力资源营销的概念。

In this paper , internal customers and external customers of the concept , led to the concept of marketing , human resources .

传统上，营销和管理都注重外部顾客和外部市场，强调通过吸引和留住顾客来获取利润。

Traditionally , marketing and management pay attention to the external customers and external market , and emphasize earning profit by attracting and retaining customers .

公共部门员工作为公共部门的内部顾客，其满意度在很大程度上影响着整个公共部门服务外部顾客的品质。

As the internal customers of public sectors , the staffs satisfaction wills influence entire services quality to external customer ( social public ) to a large extent .

顾客分为内部顾客和外部顾客，在医疗服务中顾客分为5类。

Customers , classified as internal and external ones , are divided into 5 types in medical services and customer satisfaction is the evaluation index for quality improvement .

其次，对广州电信的顾客群进行了分析，并制定了针对外部顾客和内部顾客的顾客满意指标、顾客满意级度和顾客满意测评方法；

Secondly , it analyzes the customer base of Guangzhou Telecom and introduces the index , degree , and test of customer satisfaction for external and internal customers .

通过对人力资源管理中的招聘、培训、考核、工作分析等职能与员工的素质、组织协作等因素的相关分析，指出做好人力资源管理工作既可使内部顾客满意，又能使外部顾客满意。

A relative analysis to functions of HRM and factors such as employee quality , organizational cooperation etc. concludes that a good job in HRM can satisfy both internal and external customers .

对于企业而言有两类顾客：一类是外部顾客，就是我们通常所说的直接消费者；另一类是内部顾客，就是我们的员工。

For corporations , there are two types of customers : One type is external customers , we usually describe as a direct consumers ; the other is internal customers , our employees .

首先研究顾客满意与供应链效率之间的关系，将供应链中顾客分为外部顾客和内部顾客，并建立了顾客满意度的评价体系，指出获得高的顾客满意度是提高供应链效率的目的；

Firstly , the relationship between customers ' satisfaction and supply chain efficiency is considered . The customers are divided into outside-customers and inside-customers . According to them , two criteria systems are built .

部分学者对创新激励的研究，主要关注的是创新激励主体企业与创新激励客体企业内部员工很少有学者对企业组织外部顾客创新进行系统研究。

Some scholars focused on the study of incentives to innovate , the incentives to innovate the main enterprise and innovation incentives objects within the enterprise employees , few scholars systematic study of external customer innovation in business organizations .

内部营销实施目的在于对外部顾客开展营销前，必须确保企业员工理解并接受外部营销活动及企业提供的产品或服务的内容，以便同时满足企业的目标和顾客的需求。

Internal marketing aims to develop marketing external customers , employees must ensure that understand and accept external marketing activities and provide products or services , in order to satisfy the content of the target enterprise and customer requirements .

电信企业在对外部顾客进行服务营销的同时，往往忽略了对内部员工需求的关注，导致电信企业内部营销意识的薄弱，已经严重地影响到电信企业的发展。

When making services marketing to external customers , telecom enterprises often neglect the demand of internal staff . As a result , it causes that telecom enterprises lack of consciousness of Internal Marketing and thus the development of the telecom enterprises is blocked .

为内部和外部的顾客提供行政管理服务；

Offer administrative service to internal and external customers .

如果执行组织也是卖方项目一个外部的顾客。

This is usually true if the performing organization is also the seller of the project to an external customer .

同时企业衡量其产品或服务的质量标准也从内部质量保证演变到外部的顾客价值。

Meanwhile , the quality standard that measure product and service has shift from internal quality assure to outer customers ' value .

然而，绝大部分中国企业忽视了企业外部的顾客资源，特别是企业的老顾客所形成的顾客资本。

However , most of Chinese enterprises have ignored external customer resources of enterprise , especially customer capital of enterprise formed by patron .

物流既为外部的顾客服务，也为内部的顾客服务，因此可以从内部顾客和外部顾客两个角度来衡量服务水平。

Logistics serve external customer and internal customer , so we can come to weigh the service level from internal customer and outside customer .

本文将网络外部性同顾客选择与产品差异化理论结合，通过构建扩展的豪泰林模型研究了网络外部性对市场绩效与企业竞争策略的影响。

The paper analyzes an extended Hotelling model with network externalities , and carries out the research on the impacts that network externalities put on competition tactics of companies .

在企业外部，强调实施顾客满意战略，开展顾客关系管理。

Externally , emphasis is placed on customer satisfaction strategies and customer relation management .

其中，外部服务补救从顾客与接触型员工两方面入手。

In the process , the external service recovery was based on customers and contacting employees .

根据顾客价值系统所表达的信息，企业改变价值活动的安排以及建立全新的外部企业联系和顾客联系。

Owing to the information of the customer value system , enterprises can change the arrangement of value activities and make up the new connections with the outside enterprises and customers .