售后服务流程

售后服务流程整合。其次是公司战略、企业文化的整合：1.公司战略整合：2.企业文化整合。

The second aspect is the integration of company 's strategies and cultures .

在售后服务流程的设计上，雪佛兰表现出十足的个性化，以充分应对大众化的服务需求。

The design of the after-sale service process demonstrates its unique character to fully satisfy the requirements of a popular service .

这一套流程再造方案包含了建立流程再造项目小组、售后服务流程、售后服务考核方案的更新等内容。

The process reengineering scheme includes setting up a reengineering project team , service process , assessment system improvement and so on .

在售后服务流程再造方案之后，又分析了该方案在实施过程中的可行性、将遇到的困难，并提供了相应的对应之策。

After the service process is reengineered , the thesis analyzes the feasibility , difficulties will be encountered while providing relevant solution .

主要采用实证研究方法，对建立电脑售后服务流程以及如何应用电脑服务流程进行了较为深入的探讨，从而在此基础上为电脑企业提供了如何建立售后服务流程的详细思路。

Then use prove-and-research method to get into deeper discussion about the design and implementation of this kind of process , going forward , try to set up a detailed plan of setting up after services of computer enterprise .

如果商家能够完善售后服务流程，使得顾客可自主按着流程对服务失误进行选择性处理，那么不仅可提高服务失误解决效率，还可减小一线客服人员工作量。

And if net business can improve after-sales service process and make the customer handle service failure selectively by online after sales service procedures to increase the efficiency of the service failure and unload the burden of the front-line customer service staff .

在原业务流程的基础上，建立了以计划-生产-销售-售后服务的流程管理为主线。

Based on original business processes , it establishes a plan-production-sales-after service process as the main line .

企业引入信息化技术，重新设计整个的研发、生产、销售和售后服务的流程，对整个订货流程进行计算机化管理，改造订货配送流程，实现了订货配送周期的缩短。

The thesis also testifies that by using information technology to redesign the process of the entire research and development 、 production 、 sale and after service 、 manage all order process with computers and reconstruct order distribution process , corporations make the order distribution cycle become shorter than ago .

论文首先介绍了汽车产业链平台的概念。对汽车制造企业的售后服务管理的业务流程及存在的问题进行了分析。

Firstly , the concept of automobile industry chain platform is introduced , the business flow of automobile after-sale service of automobile manufacture enterprise is analyzed .

因此我选择了以技术性的售后服务作为切入点，通过HW公司的实际情况和分析客户的需求，有针对性的建立一种行之有效的售后服务流程及管理机制。

Since the limited of my knowledge , I chose technical service as a starting point , according to HW company current condition and the needs of customers , to set up effective service process and management method .